3) Clamp down on delivery failures. Maybe you ordered one of your team to replace all the call centre workers with children to save money and it was a disaster. Or maybe you ordered another team member to halve the price of your best product, and the result was huge losses. Well, it’s time to get rid of those no-hopers.
2) Demonstrate leadership. Being the boss isn’t pretty at times like this. But you must demonstrate leadership – so when it’s time to do the dirty, get proactive and set aside a dedicated room for your deputy to do the sackings while you pop out to Starbucks round the corner for the afternoon. Decisive action.
1) Think of this as a chance to usher in the new talent. Are the old guard up to the job any more? Do they think Photoshop is what Snappy Snaps is? Do they think a content management system is that stack of dusty ring binders in the corner? Of course, youth alone shouldn’t be the main criteria for your new hirings. Good looks, skill at email banter and knowledge of illegal movie download sites should also be prized highly.